SHIPPING POLICY

Domestic Shipping

We offer free Shipping services across UK. The customers will usually receive an order in 7-14 days after the order has been placed at Hoorain.uk. This is just an estimate and does not include weekends and holidays.

Order Tracking

As the order gets dispatched from our warehouse in Pakistan, you will receive an email with your order number and an order tracking number (if a valid email address was supplied). During transit of your package, you may enter that number into courier service Order Tracking section to check your order status. Please save all email invoices for your records.

International Shipping

All international orders ship through DHL/Skynet and are delivered in 7-14 business days after the order has shipped out form warehouse. This is only estimated and does not include weekends and holidays. 

International Shipping charges will be advised as customer approaches the checkout page on Hoorain.uk site.

Customs, Duties and Taxes

  • All international orders may be subject to taxes and duties.

  • We ship your package “Duty and Taxes” unpaid, and we do not calculate any local taxes or duties during checkout.

  • Any fees that are due will be collected on delivery of the order.

  • Any applicable customs, import and collection fees are the responsibility of the customer.

  • Customs authorities require that we state the value of your order directly on your package(s).

  • Taxes and fees are based on many factors, including location, material, item value, etc. We have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country.

  • If your order does require any additional charges, they must be paid by the customer for the package to clear customs.

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